Terms And Conditions

This website is owned by Hacer. By using the website of Hacer (hence referred to as ‘the website'), the person using the website or visiting the website (hence referred to as ‘you’ or ‘the user’ or ‘the buyer’) agree to all our terms and conditions. If you do not agree, please do not use the website. The website is designed to provide the user with services, but the user has to abide by certain terms and conditions. In order to function appropriately, Hacer reserves the sole right to make modifications to the policies of the website from time to time without any prior notification. It is the sole discretion of the user to check the website from time to time for any changes. If you are visiting or using the website after the changes have been made, it implies that you agree to the modified terms and conditions. Hacer provides complete and general information, which the users should follow. These terms and conditions are not designed to confine or amend the facilities or services that are provided to customers. It is the user’s discretion to cross-check the terms and conditions before buying our products.

Age Limit

• The user must have attained the age of 18 to use the website or make transactions on the website. If you have not attained the age of 18 years, please refrain from using the website.
• If you are using the website, it is assumed that you have attained the age of 18 years.
• In the case of any damage or loss, Hacer reserves its right to recompense the losses from the parents of the minor.
• Hacer reserves the right to terminate the buyer’s membership and/or refuse to provide the buyers with access to the website if it is brought to Hacer’s notice or if it is discovered that the buyers are under the age of 18 years.

Placement of Order

• The order can be placed by filling out the customer detail form provided on the checkout page. After placing the order, the user will receive a computer-generated order number and order confirmation through email.
• Any other related information about the payment and delivery of the products would be provided to the buyer through email.
• In case of any kind of rejection of the order after making payment, you can contact us through email sales@hacer.in Payment Procedure
• The payment process at Hacer is straightforward and user-friendly. We employ widely recognized payment gateways to facilitate transactions, including credit cards, debit cards, net banking, and phone banking.
• Complete information about the payment is required before entertaining any kind of order.
• If you place the order on a weekend or holiday, the order will be shipped on the next working day.

Product Delivery

• Items are shipped from our end the same day after confirmation of payment. We always try to deliver the items within the shortest possible time period through our associated shipping partners.
• We insist that the delivery of the order should be taken in person. In the case of the non-presence of the legitimate buyer, any authorized person should be available on behalf of the customer.

Accuracy of Information

While Hacer strives to provide accurate and up-to-date information on the website, we do not warrant the completeness, accuracy, or reliability of any content. Users acknowledge that they use the information provided at their own risk.

External Links

The website may contain certain external links to third-party websites for your convenience. Hacer does not hold any responsibility for the credibility and availability of the content present on these websites; it is at the user’s sole discretion to check the reliability and credibility of any information present on these websites.

Liability

Hacer does not hold responsibility for any damage or loss suffered by the user from the use of this website. In no event shall Hacer or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the website. This includes, but is not limited to, loss of data, income, or profit, and damages to property.

Changes to these Terms and Conditions

Customers are advised to go through the terms thoroughly before placing each order. As stated earlier, Hacer preserves the right to make changes in terms and conditions regarding product payment, delivery, and availability.

Important Terms to Consider

1. Product-related complaints will be addressed only if the items are returned in their original condition.
2. Our customer support service is readily available, and customers may contact us via email or the provided direct contact number.
3. In the event of a wrong shipment or if the received item differs from the one displayed on the website, we offer product returns or exchanges based on customer preferences.
4. Product exchanges or replacements can be initiated within 15 days of receiving the order, particularly in cases of mismatch or dissatisfaction.
5. Damaged items are eligible for exchange through our Customer Services within 15 days from the date of receipt.
6. Refunds are processed using the same payment method employed for the original transaction. While we strive for prompt reimbursement, it's important to note that Hacer cannot be held responsible for any delays. Nonetheless, we are committed to assisting you in expediting the refund process.

Contact Us

If you have any questions about the terms and conditions, the practices of this website, or your dealings with this website, please contact us at:

Address: First Floor, Plot No. 38, C Block, Sector 63, Noida, Uttar Pradesh, 201301

Call Us: (+91) 9313132789

Email Us: sales@hacer.in